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Welcome to the Apex IT Siebel Content Library and Knowledge Portal! As Oracle Corporation moves its CRM portfolio to the integrated ‘Fusion CRM’ future, Siebel users are increasingly looking to protect their investment through upgrades and optimization projects. Apex IT, one of Oracle’s most trusted CRM systems integrators, understands. And as a means to help Siebel users maximize their CRM investment, we’ve developed the following Siebel Knowledge Portal. This portal reflects some of Apex IT’s Siebel knowledge base and Siebel ‘Thought Leadership’. The presentations, webcasts and whitepapers contained in this portal are based on proprietary Apex IT content, as well as publicly available content from Oracle Corporation. The downloads and tools in this portal are entirely complimentary and have been designed exclusively for Siebel Enterprise and Siebel CRM On Demand customers. For additional information on the Siebel product, we suggest visiting Oracle.com, the Oracle Applications User Group (OAUG), or the Oracle CRM Community (Oracle CRM Group). The online Oracle CRM Community also contains links to Siebel user forums – great places to interact with other Siebel customers! Summary of Portal Contents In addition to the content library, we’ve provided a mechanism in this portal to give you access to some of Apex IT’s most qualified and experienced Siebel implementation consultants. We call this feature ‘Ask A SME’. We’re prepared to take questions on specific Siebel products and integrations, implementation and upgrade best practices, and business process issues. We will respond to your question within 48 hours. If we can’t answer the question ourselves, we’ll reach out to Oracle on your behalf. This portal also includes a section on upcoming Apex IT Siebel events, webinars and user group presentations. Don’t miss out on the next series! And if you’d like to take the discussion to another level, we’re ready for that too. To request a complimentary ‘discovery’ meeting with an Apex IT Siebel subject matter expert, fill out the simple form and we’ll give you a call. Have a problem with a download or a question about the portal? Contact Mike Thyne at michael.thyne@apexit.com or 651.287.9366 Apex IT
Siebel Content Library Register for free Access to the Apext IT Download Area! The following Content Library contains a series of presentations, webcasts and whitepapers related to the Siebel Enterprise and Siebel CRM On Demand applications. A portion of the content comes directly from Oracle Corporation. The Oracle presentations in this portal were all given at joint Apex IT/Oracle Siebel events and webinars. All downloads are free – all we ask is that you take a couple of minutes to fill out a brief registration form. The information gleaned from these forms will be used to determine future webinar and user group presentation topics. Note that your contact information will not be shared outside of Apex IT. * * * The deliverables available through this portal are considered Apex IT intellectual property. Apex IT reserves the right to bar obvious competitors from this site * * * Siebel Webinar/User Group Presentations, Webcasts, Whitepapers
and Related Documents Here is a list of available titles:
Apex IT
‘Ask A Subject Matter Expert’ Feature Apex IT’s Siebel implementation consultants are some of the strongest Siebel subject matter experts in the country. Our subject matter expertise goes beyond the Siebel Enterprise product: we are currently an implementer and USER of the Siebel CRM On Demand application. Our perspective, then, is pretty unique – that of both partner and customer. So if you’ve got a question about the Siebel Enterprise or CRM On Demand products, there is a good chance that we’ve got the right answer! Note that we’re prepared to speak to all major Siebel releases and modules. To submit your question to an Apex IT Siebel consultant, just click here and fill out the simple form. Once we receive your question, we’ll pass it along and send back a detailed response within 48 hours. If you have questions related to our response, don’t worry: we’ll provide contact information in our follow up email. Give the number a call, and we’ll put you in touch with the consultant that responded to your initial question. Apex IT Complimentary
‘Discovery Meeting’Request Form Are you interested in having a deeper conversation on the Siebel topic of your choice? If so, let us know and we’ll contact you to set up what we call a ‘discovery meeting’. Basically, we’re talking about an hour of free consulting delivered via conference call, moderated by proven Apex IT Siebel consultants. To schedule your session, fill out this easy online form. We’ll get back to you within 48 hours to set up a date and time. Again, this is completely complimentary! Siebel
Event Calendar Apex IT is committed to providing Siebel users and prospects with continual ‘thought leadership’ on the Siebel product and Siebel implementation/upgrade best practices. That includes quarterly webinar series, roundtable discussions and events and presentations at Oracle user group meetings and tradeshows. Check back soon for the dates and titles of Apex IT’s 2008 Siebel Optimization series. Contact Us
In need of immediate assistance on a current Siebel implementation or upgrade? If you think we might be able to help you, please call your Apex IT Account Executive today! Note that our Account Representatives are assigned to geographic territories in the continental United States. If you’re in Canada, Australia, Europe, South America or Asia, please contact Mike Thyne directly at michael.thyne@apexit.com. Mike can be reached by phone at (US Country Code) + 651.287.9366. Apex IT Business Development: RVP of Sales – Central Region (North & South Central) RVP of Sales – Eastern Region (East Coast, Mid Atlantic, Southeast) EVP of Business Development & RVP of Sales - Western Region (Rocky Mountain, Pacific NW, California) |
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