Apex IT - Ask an SME Request Form

Apex IT ‘Ask A Subject Matter Expert’ Question Submission Form

Having a hard time implementing PeopleSoft HR Help Desk? Are you struggling to define your case management and escalation process? Interested in learning more about the integration between PeopleSoft HR Help Desk and CTI?

If you’ve got a question related to PeopleSoft HR Help Desk, call center management, or PeopleSoft implementation best practices, we’ve got your answer! To submit your question, simply complete and submit the following form. An Apex IT subject matter expert will get back to you with an initial response within 48 hours.

* * * Note * * * The information gleaned from this form will be held in the strictest confidence. Apex IT WILL NOT share any of the information you provide with any other Oracle customers or 3rd party vendors.

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Your Information
* First Name:
* Last Name:
* Title :
* Company Name :
* Phone:
* Email:
* Mailing Address :
* City :
* State/Province :
* Zip/Postal Code :
* Country :

Your Company

Please describe your role at your company. We’re interested in what you do!

Are you currently using any of the following applications?

PeopleSoft CRM

PeopleSoft Campus Solutions

PeopleSoft FINS

PeopleSoft HCM

PeopleSoft SCM

Oracle E-Business Suite

Siebel (enterprise or CRM On Demand)

If you’re using one of the aforementioned applications, what version are you on? Please make the appropriate selection from one of the following drop down menus.

PeopleSoft Enterprise (regardless of platform)

Oracle E-Business Suite (regardless of module)

Siebel Enterprise CRM

Your Question
Please describe the question you’d like to have answered in as much detail as possible. The more information you share the better!