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Welcome to the Apex
IT Higher Education
Knowledge Portal and Content Library!
Summary of Portal Contents
In terms of content, this portal contains links
to Apex IT webinar recordings, copies of presentations from recent webinars,
tradeshows and user group meetings, and relevant whitepapers and other documentation. Please
note that all of the information and content contained in this portal is complimentary. All we ask in return is some basic information on you and your school. We’d also like to know what your interests are and what you’d like to see in terms of webinar and user group presentation topics! Note that we’ve
also included links to upcoming events of interest!
In addition to the content library, we’ve provided a mechanism in this portal to give you access to some of Apex IT’s most qualified and experienced Oracle application implementation consultants. Got a question related to PeopleSoft CRM Support? Or what about Campus Solutions or Student Administration? Is your implementation being held up because of one small technical problem? Submit your questions via our easy-to-use ‘Ask A Subject Matter Expert’ feature and we’ll get back to you with an answer within 48 hours.
But if you’d like to take the discussion to another level, we’re ready. To request a complimentary ‘discovery’ meeting with an Apex IT subject matter expert, fill out the simple form and we’ll give you a call.
Have a problem with a download or a question about the portal? Contact us at sales@apexit.com or 651.287.9377
Apex IT Higher Education and
Oracle Application Content Library
The
Higher Education Content Library – Register Today!
Welcome to the Apex IT Higher Education Knowledge Portal Content Library! The
webcasts, user group presentations and whitepapers in this section are completely
complimentary. To access the various downloads, simply complete the easy
Portal
Registration Form. Once your registration is approved, you’ll
be able to download at will!
NOTE: Apex IT reserves the right to DENY the registrations
of competing Oracle systems integrators and consulting companies.
Available titles include:
Title: |
CRM for Student and Staff Support |
File Type: |
Recorded Webcast (both audio and presentation) |
Description: |
CRM technology can be applied in a number
of different ways in a college/university setting. Have you ever
considered it for student and/or staff support? Download
a copy of
this webcast and learn how it’s done! |
Title: |
Effective Student Lifecycle Management Through PeopleSoft CRM |
File Type: |
Recorded Webcast (both audio and presentation) |
Description: |
Interested in how CRM technology can be used to automate and streamline processes for student recruitment, enrollment, student
support/retention, and alumni-related marketing? Download the webcast and learn how applications like PeopleSoft CRM can help you gain the competitive
edge you need to attract and retain students! |
Title: |
PeopleSoft CRM – to – Student Administration
Integration Best Practices |
File Type: |
Recorded Webcast (both audio and presentation) |
Description: |
By integrating PeopleSoft CRM to PeopleSoft Student Administration, colleges and universities can fully automate what are traditionally
manual processes for application submission/completion and student support. Download this webcast and learn how it’s done! |
Title: |
Student Recruitment Through CRM – Best Practices |
File Type: |
Recorded Webcast |
Description: |
To effectively recruit new students, colleges and universities must have tight control over the messages conveyed in marketing
campaigns, the frequency at which those messages are delivered, and the vehicles used in their delivery. Applications like PeopleSoft CRM can help each.
Download this webcast and learn how! |
Title: |
Student Support and Retention Through CRM –
Best Practices |
File Type: |
Webinar Presentation |
Description: |
Given how much effort is put into attracting new students, it makes perfect sense that a similar effort should be made to retain
those students after matriculation. Through applications like PeopleSoft CRM, colleges and universities can create highly efficient processes for student support;
providing timely and effective responses to student inquiries and questions. Download this presentation and learn how! |
Title: |
PeopleSoft CRM Online Marketing for Higher Education |
File Type: |
Webinar Presentation |
Description: |
Recruiting new students requires great flexibility in terms of the content of marketing messages, the frequency of their delivery, and the mode
of their delivery. PeopleSoft CRM provides college and university recruiting departments what they need to address each of these components. Moreover, it can provide instant
feedback on the success of each recruitment campaign. Download a copy of this presentation to learn more! |
Title: |
PeopleSoft HR Help Desk Product “Deep Dive” |
File Type: |
Recorded Webcast (both audio and presentation) |
Description: |
In addition to supporting students, colleges and universities have an obligation to provide timely and effective HR support to their employees.
And one of the best ways to do that is through a multi-channel HR Help Desk operation. Download a copy of this webcast and learn how PeopleSoft HR Help Desk can be used
to improve the speed and effectiveness of your institution’s HR Help Desk agents! |
Title: |
PeopleSoft CRM 9.0 Overview – What’s New and Why
You Should Care |
File Type: |
Webinar Presentation |
Description: |
Are you currently using PeopleSoft Campus Solutions? How about PeopleSoft ERP for your school’s back office? If the answer
is yes, you should check out PeopleSoft CRM for student lifecycle management. To learn more about the product, and the enhancements made by Oracle in the new 9.0 release,
download a copy of this presentation today! |
Title: |
Oracle E-Business Suite Release 12 – What’s New and Why
You Should Care |
File Type: |
Webinar Presentation |
Description: |
While it’s true that most colleges and universities rely on PeopleSoft to manage students and the student lifecycle,
some schools have turned to another Oracle technology platform: the Oracle E-Business Suite. Released in January of 2007, the Oracle E-Business Suite
Release 12 represents a huge leap forward in terms of features, functionality and the user experience. If you’re interested in learning more about
‘R12’, download a copy of this comprehensive R12 overview presentation. |
Title: |
Siebel CRM On Demand – Product Overview Presentation
(with content on integrations to the Oracle E-Business Suite) |
File Type: |
Webinar Presentation |
Description: |
Enterprise CRM applications like PeopleSoft CRM are becoming more and more popular in higher education as schools look to increase
their competitive edge. But in some cases, they’re just too expensive. There are, however, options. ‘On Demand’ CRM systems like
Oracle’s Siebel CRM On Demand system can provide similar CRM functionality without the ‘enterprise price tag’. Download a copy of this
presentation to learn more about Siebel CRM On Demand.
NOTE: Please note that this presentation also contains information on the integration between Siebel CRM On Demand and the Oracle E-Business Suite. |
Title: |
ERP Upgrade Best Practices |
File Type: |
Webinar Presentation |
Description: |
The back office – or ‘back campus’ - is truly the backbone of a college and university. While not glamorous,
financials, supply chain and human resources systems keep the wheels turning. These ERP systems, however, can become outdated over time. If you’re
currently considering an ERP upgrade at your school, you might want to download a copy of this enlightening presentation. It could save you both time
and money! |
Whitepapers and Other Documents
The following Apex IT whitepapers and ‘Project Profiles’ are available for download. Just click on the title and submit the simple form - you’ll
then be directed to your selection.
Title: |
PeopleSoft CRM 9.0 Overview Whitepaper |
File Type: |
PDF |
Description: |
Download a copy of this whitepaper and learn more about the most recent version of Oracle’s PeopleSoft CRM application –
version 9.0. Remember – Oracle is positioning PeopleSoft CRM as its leading CRM system for higher education! |
Title: |
PeopleSoft HR Help Desk Product Overview and Implementation Best
Practices Whitepaper |
File Type: |
PDF |
Description: |
Interested in learning more about how PeopleSoft HR Help Desk can help you create a truly ‘world class’ HR contact center for
your school’s staff? Download a copy of this whitepaper today! |
Title: |
First Things First – Developing a Successful CRM
Strategy Whitepaper |
File Type: |
PDF |
Description: |
If you’re thinking about CRM technology for your school’s recruitment, enrollment, student support and/or alumni outreach efforts,
this is a must-read! Download this whitepaper today and learn how to properly ‘set the table’ for lasting CRM success! |
Title: |
Humboldt State University (HSU) – ‘CRM Roadmap’
Project Profile |
File Type: |
PDF |
Description: |
If you’re thinking about implementing PeopleSoft CRM at your school, you might want to consider building a ‘CRM Implementation Roadmap’
What is an implementation roadmap? Basically, it’s the ‘plan of action’ by which each phase of your CRM application implementation will be governed.
Download this project profile and learn what Humboldt State University did to design and develop its PeopleSoft CRM Roadmap. |
Title: |
University of Central Florida (UCF) – PeopleSoft CRM Online
Marketing Project Profile |
File Type: |
PDF |
Description: |
More and more, universities are turning to PeopleSoft CRM Online Marketing to manage their student recruitment efforts. If you’re
looking into it for your school, you might want to read up on the University of Central Florida’s implementation experience. Download a copy of this project
profile today! |
Apex IT
‘Ask A Subject Matter Expert’ Feature
Our subject matter experts stand ready to answer your questions related
to the use of Oracle application technology in higher education. They
can answer questions on CRM, ERP or HCM best practices. They can speak
to commonly used Oracle applications in higher ed (i.e. the PeopleSoft platform). They
can also answer questions on CRM/ERP/HCM implementation or upgrade best practices.
To submit your question to an Apex IT Higher Education subject matter
expert, just click
here and fill out the simple form.
Once we receive your question, we’ll pass it along to the appropriate
consultants and send back a detailed response within 48 hours. If you
have questions related to our response, don’t worry: we’ll
provide contact information in our response email. Give the number a
call, and we’ll put you in touch with the consultant that responded
to your initial question.
Apex IT Complimentary
‘Discovery Meeting’Request Form
If you’re interested in a deeper conversation with our higher education
experts, let us know and we can set up a complimentary 60-minute ‘discovery
meeting’. To schedule your meeting, just fill out this online
form and hit submit. An Apex IT representative will then follow up
with you by phone.
Apex IT Higher Education
Events and Webinars
Check back soon for the dates and titles of Apex IT’s Summer ‘09
Higher education Webinar Series!
Contact Us
In need of immediate assistance on a PeopleSoft/Oracle implementation project? We are able to help you, please give our Sales Department a call today!
651.287.9377
sales@apexit.com
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