Apex IT

With their (Apex IT) experience in Vantive-to PeopleSoft implementations, they knew how to help us avoid the potholes that others had hit. It turned out to be a picture-perfect partnership.

Why Apex IT?Company HistoryManagement TeamCompany Background (PDF)

Why Apex IT?

Enterprise CRM software is a significant investment for any company. Considering the scope of that investment, companies need to be very careful when selecting an implementation partner. A poorly executed implementation will almost always lead to low user adoption and a negative return on investment. Conversely, a well-planned and properly executed implementation is sure to guarantee long-term CRM success.

Our customers understand this. And that's why, inevitably, they come back to Apex IT.

So what sets Apex IT apart from the rest?

Our People
Our Process
Our Experience
Our Expertise
Our Partnerships
We Walk the Walk

Our People. Simply put, our people don't know how to fail. We work hard to hire not only experienced CRM consultants, but "salt of the earth" men and women who understand the true value of customer relationships.

Our Process. We have designed a flexible and intuitive methodology - known as the Apex IT Implementation Methodology (AIM) - that thoroughly addresses the most critical aspects of an enterprise CRM implementation.

Our Experience. Apex IT has completed more successful Oracle/PeopleSoft CRM engagements than any other national consultancy. That experience has given us unique insight into what to do, and more importantly, what not to do.

Our Expertise. Over 70% of our consultants have one or more CRM certifications. Their intimate knowledge of leading systems like Oracle/PeopleSoft is backed up by a strong understanding of core functional areas like sales, marketing, help desk, support, self-service and field service.

Our Partnerships. We have very strong relationships with key technology partners like Oracle Corporation. We're not afraid to leverage those relationships on behalf of our customers: whether it's to resolve an issue related to a particular piece of software, or to design a "niche" solution to solve a specific customer business problem.

We Walk the Walk. We have a true missionary zeal when it comes to CRM. And we make sure to practice what we preach. In the summer of 2004, Apex IT became the first company in the country to go live with the PeopleSoft CRM 8.9 Sales application.